Privacy Policy

Springs AI Solutions  ·  VoxGram  ·  InclineTrac  ·  COS-GPT   |   Effective: April 2026

Springs AI Solutions, LLC ("we," "us," or "our") operates the VoxGram app, the InclineTrac app, the COS-GPT service, and the springsaisolutions.com website (collectively, the "Services"). We are committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

We collect only the minimum personal data necessary to provide our Services:

• Account Information: Email address and display name collected at sign-up for authentication and account management.
• Usage Statistics: Anonymized data about how you interact with the app (e.g., features used, session length) to improve our Services.
• Device Details: Basic device and OS information (e.g., device model, OS version, language settings) for compatibility and performance optimization.
• AI Interaction Data: Inputs and outputs from AI features, processed to deliver app functionality and improve model quality.
• Location Data (InclineTrac only): GPS location is used during active hike sessions to track elevation gain, distance, and trail progress. Location data is processed on-device and is not transmitted to our servers in identifiable form.
• Email Address (Optional — InclineTrac): If you subscribe to trail alerts, we collect your email solely to send trail condition updates. We do not sell or share it with third parties.

For VoxGram and COS-GPT: we do not collect location data, contacts, payment information, or any personal identifiers beyond what is listed above.

1a. InclineTrac — Location & Hike Data

InclineTrac requests access to your device's GPS to provide real-time trail tracking. Specifically:

• Location is accessed only during an active hike session.
• Hike records (duration, distance, elevation, trail name, date) are stored locally on your device.
• Anonymized hike statistics may be synced to our servers to power leaderboards and aggregate trail insights. This data contains no personally identifying information.
• Third-party weather data is fetched via Open-Meteo using trail GPS coordinates — no personal identifiers are included in these requests.
• You may delete your local hike history at any time within the app.

2. How We Use Your Information

• Provide, maintain, and improve our apps and services.
• Deliver AI-powered features (voice transcription, chat, API responses).
• Send essential account notifications (e.g., sign-in alerts, service updates).
• Analyze aggregate, anonymized usage trends to improve the product.
• Comply with applicable legal obligations.

3. AI & On-Device Processing

Where technically feasible, our AI features are designed to favor local or on-device processing to minimize the transmission of your data to external servers. When cloud processing is required, data is transmitted securely and is not retained beyond what is necessary to complete the request.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share limited data only with trusted third-party service providers (e.g., cloud infrastructure, AI processing services) strictly to operate our Services. All third parties are contractually required to protect your data and may not use it for their own purposes.

We may disclose data if required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your data only as long as necessary to provide our Services or as required by law. When you delete your account, we remove your personal data within 30 days, except where retention is required for legal compliance.

6. Security

We use industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Data Deletion

You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

8. Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.

10. Contact Us

For questions, data requests, or concerns about this Privacy Policy, please visit springsaisolutions.com or email us at [email protected].

This policy is provided for informational purposes only and does not constitute legal advice. No warranties are expressed or implied. Use of our Services is governed by applicable law.